Privacy Policy
Last modified: October 2023
Please read our Privacy Policy carefully before using our application
General
The data controller is Teralco Solutions S.L., C/ Severo Ochoa 46 planta 2 dcha Elche Parque Empresarial 03203 Elche, Alicante. Email contact info@commutie.com
Privacy principles
At Commutie, we are committed to continuously working to ensure the privacy of your personal data and providing you with the clearest and most comprehensive information at all times.
We encourage you to carefully read this section before providing us with your personal information.
If you are under the age of fourteen, please do not provide us with your data without the consent of your parents or guardians. In this section, we inform you about how we process the data of individuals associated with our organization.
Starting with our principles:
- We do not request personal information unless it is necessary to provide you with the services you request.
- We never share personal information with anyone except to comply with the law or with your explicit authorization.
- Your data will always be processed with an adequate level of protection in accordance with data protection legislation and will not be subject to automated decisions.
This privacy policy has been drafted in accordance with the requirements of the current data protection legislation:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data (GDPR).
- Organic Law 3/2018 of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD).
- Royal Decree 1720/2007 of December 21 (RLOPD).
This privacy policy is dated October 30, 2023.
Due to changes in data processing criteria, for the purpose of improving its understanding or adapting it to current legal requirements, we may modify this privacy policy. We will update its date to allow you to check its validity.
Data Sale
We do not sell any of your personal data to third parties.
INFORMATION WE PROCESS
Mandatory Information
We request and process the following personal information when you use the application. This information is necessary for the proper functioning of the application.
- Email: We store the email both during manual account creation and automatic account creation via Google/Apple. This email may be used to send informational communications related to the application.
- First Name and Last Name: We collect first name and last name information to personalize the notifications received and to enable the use of certain features like friends, as it is necessary to include this information to identify them.
- Physical Activity: We need to collect physical activity information to detect the mode of transportation used and the start of movement.
- Precise Location: Precise location is collected to identify the user’s movements when calculating their carbon footprint.
Optional Information
In addition to the information collected in the previous section, the following optional information is collected:
- Age: We collect the user’s age for aggregated profile analysis of application users.
- Gender: We collect the user’s gender for aggregated profile analysis of application users.
- Reason for Use: We collect the reason for using the application for aggregated profile analysis of application users.
Automatically Processed Information
When you use the application, certain information about your device and user behavior may be automatically processed. This information is generally impersonal, meaning it cannot be directly associated with any specific individual and we can only access it in an aggregated form. We process this information based on our legitimate interest in improving our application and providing our users with the best experience. If we do not access this data, we may not be able to provide all the features of the application. Types of information collected include:
- Device Details:
- Information about the device itself: device type, operating system type and version, model and manufacturer, screen size, screen density, orientation, audio volume, battery life, battery duration, charging time, latency, frame rate, device memory usage.
- Location-Related Information: IP address, country/region/state/city code associated with your SIM card or device, language settings, time zone, nearby commercial points of interest (e.g., café).
- In-App Events: When you use our application, analytics tools automatically record information about your activity (taps, swipes, screens visited in the app, tutorial steps, leveling up, payments, in-app purchases, custom events, progression events, user data processing limitation methods).
Payment Information:
No payments are made through the application, and no associated information is collected.
Email Communications
When you register within the application (sign in to the application with Google or Apple), information about your email address related to your account may be used to send you communications (newsletters) about new features and functionalities of the application based on our legitimate interest.
Purposes of processing your personal data
Our mission is to constantly improve our application and provide you with new experiences. As part of this mission, we use your information for the following purposes:
- To make our service available.
- To improve, test, and monitor the effectiveness of our application. We use the information processed automatically to better understand user behavior and trends, detect errors and technical issues, and operate, protect, enhance, and optimize our app.
- To communicate with you. We use the information to communicate with you via newsletters.
If new purposes for the processing of your personal data arise, you will be notified of the corresponding changes in this privacy policy.
SHARING YOUR INFORMATION
We will only share your information with third parties as described in this Privacy Policy. Please note that while we only partner with third parties that ensure the security of your data, we cannot guarantee the security of any information transmitted from the app directly to such a third party. We are not responsible for any accidental loss or unauthorized access to your personal data due to the fault of third parties.
We do not rent or sell your personal data to third parties.
We do not control or influence the tracking done by these third parties and associated technologies.
We collaborate with the following external service providers to provide the necessary infrastructure for the deployment of services: [List the names of service providers if applicable].
| ENTITY NAME | SERVICES PROVIDED | LOCATION OF ENTITY | LINK TO PRIVACY POLICY |
|---|---|---|---|
| Amazon.com, Inc. | Cloud Provider | Europe | https://services.amazon.com/privacy-policy.html |
| Firebase | Provider push notifications | Europe | https://policies.google.com/privacy https://firebase.google.com/support/privacy |
| Google Analytics (Google LLC) | Analytics Service Provider | privacy.exchangeTable.row_c_3 | https://policies.google.com/privacy |
| Sentry | Error analysis tool | USA | https://sentry.io/privacy/ |
International data transfers
We do not transfer data internationally beyond what was identified in the previous section related to service infrastructure providers.
How long we use your personal data
Generally, we retain your personal information for as long as necessary to provide the functional service of the Application and to comply with our legal obligations. If you no longer wish us to use the information we access and physically store, you can request that we delete your personal information and close your account.
Exercise of your rights
Applicable data protection laws grant you certain rights regarding your personal information. You have the following options in relation to your collected personal information:
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- Access and portability of data. You can request copies of your personal information.
- Change or correct data.Where data cannot be updated by you through your account, you have the right to request correction, modification, update, or rectification of your data.
- Data retention and deletion User data is retained for as long as your user profile is active or as necessary to provide relevant services. You have the right to request the deletion of some or all of the personal data retained about you
- Exercise the right to know about data sharing: You have the right to know if your data is shared with third parties.
- File a complaint You can file a complaint with a supervisory authority if you believe that the processing of personal data related to you infringes the GDPR.
To exercise any of the rights described above, you can contact us at info@commutie.com.
Deletion of collected data
If you do not want us to continue processing your personal information, please contact us via email at info@commutie.com. Additionally, you will find in the user profile of the application the functionality to delete your account and all associated data.
Opt-out of processing of physical activity and location data
If you do not want us to use your location or physical activity data, you can disable the permissions granted in the Settings / Applications section of your device. Please note that this may affect the proper functionality of the application.
Security
The security of your personal information is very important to us. We follow industry-accepted standards to protect the personal information sent to us, both during transmission and once we receive it..
We take reasonable and appropriate measures to protect information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in processing and the nature of personal information..
We implement appropriate technical and organizational measures designed to effectively apply data protection principles, such as data minimization, and integrate necessary safeguards into processing. We request your personal data to be encrypted with suitable and strong encryption algorithms, including hashing whenever possible..
Unfortunately, there is no method of transmission over the Internet, or electronic storage that is 100% secure. We do our best to protect your personal data; however, we cannot guarantee its absolute security. In the event of a compromise of your personal information due to a security breach, we will notify you immediately in compliance with applicable law..
If you have any questions about the security of our application, please contact us via email at info@commutie.com.
CHANGES TO PRIVACY POLICY
This privacy policy is periodically updated. Every time we change this privacy policy, we will post those changes in this Privacy Policy
